Profile
I am a dedicated and adaptable professional with a strong background in community moderation, retail management, and customer service. I thrive in dynamic environments, leveraging my skills to enhance team performance and deliver exceptional customer experiences. My passion for technology and continuous learning drives me to stay ahead of industry trends, ensuring that I can contribute effectively to any project or team I join.
Recent Experience
- Staff supervision and shift leadership
- Stock management and ordering
- Cash handling and store operations
- Customer service and product advice
Impacted by business clousure due to national lockdowns at the start of the COVID-19 Global Pandemic.
- Customer sales and product advice
- Stock management and ordering
- Cash handling and store operations
🎯 100% Mystery Shopper score
- Staff management and training
- Sales reporting and stock control
- Opening/closing procedures
Previously Held Positions
Store Manager (2014–'17) Community Moderator (2003–'09)Early career experience focused on store management, hospitality leadership and, customer service in busy West End venues. As well as Community Moderation for online platforms and, Call Center Operative for well-known telecomunications company.